Thank you for visiting our website. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information.
Information We Collect
We may collect personal information that you provide to us, including but not limited to your name, email address, phone number, and any other information you choose to share. We may also collect non-personal information, such as usage data and cookies, to improve our services.
ProThermal Heating and Cooling, Inc. will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent." They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy.
Use of Information
We use the information we collect for the following purposes:
- To communicate with you and respond to your inquiries
- To send you updates, promotions, and other information related to our services
- To improve our website and services based on user feedback and usage patterns
Texting Opt-In
Texting opt-in information is not shared with any third parties (including subsidiaries or affiliates). By providing your phone number, you consent to receive informational (e.g. updates related to services, appointment reminder) and marketing messages (special promotions and deals) from Pro Thermal Heating and Cooling at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Reply STOP at any time to unsubscribe and you will no longer receive any messages. Reply HELP for help. Privacy Policy & Terms.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, and destruction.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to comply with a legal obligation.
Your Rights
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Pro Thermal Heating and Cooling
9529 East 55th Place Suite A Tulsa Oklahoma 74145
(918) 212-0258
Thank you for trusting us with your information.